CSG Forte
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Products Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
Secure Web Pay Operational
IVR Payment System ? Operational
BillPay Operational
Dex Operational
Direct Recovery Operational
Forte Checkout Operational
Credit Card Terminals (Vx520, V400c) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
REST Web Services Operational
SOAP Web Services Operational
AGI Operational
Forte.js Operational
Batch Transmission Operational
Authorization Vendors Operational
90 days ago
100.0 % uptime
Today
Global Operational
Vantiv Operational
First Data Operational
Elavon Operational
TSYS Operational
Forte Verify Operational
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Reporting & Notifications Operational
Auto-Daily Reports ? Operational
Notification Services - Email Operational
Notification Services - Webhooks Operational
E2EE Service Operational
ACH Funding ? Operational
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
Application API ? Operational
90 days ago
100.0 % uptime
Today
Online Application ? Operational
90 days ago
100.0 % uptime
Today
Support Services Phone System Operational
90 days ago
100.0 % uptime
Today
Support Services Email Ticketing System ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 27, 2022
BillPay File Uploading - Delayed
Resolved - BillPay file upload service has been restored. All files processed successfully. Thank you for your patience and we apologize for any inconvenience this may have caused.
May 27, 01:45 PDT
Identified - The issue has been identified and a fix is being implemented. BillPay will be unavailable for 30 minutes during the deployment process.
May 26, 20:06 PDT
Update - We are continuing to investigate this issue.
May 26, 18:15 PDT
Investigating - We are currently investigating an issue with the BillPay file upload service. Files are being queued until a fix is in place. We will update this status when further information is available. Thanks for your patience.
May 26, 16:44 PDT
May 26, 2022
May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

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