CSG Forte
All Systems Operational
Products Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
Secure Web Pay Operational
IVR Payment System ? Operational
BillPay Operational
Dex Operational
Direct Recovery Operational
Forte Checkout Operational
Credit Card Terminals (Vx520, V400c) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
REST Web Services Operational
SOAP Web Services Operational
AGI Operational
Forte.js Operational
Batch Transmission Operational
Authorization Vendors Operational
90 days ago
100.0 % uptime
Today
Global Operational
Vantiv Operational
First Data Operational
Elavon Operational
TSYS Operational
Forte Verify Operational
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Reporting & Notifications Operational
Auto-Daily Reports ? Operational
Notification Services - Email Operational
Notification Services - Webhooks Operational
E2EE Service Operational
ACH Funding ? Operational
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
Application API ? Operational
90 days ago
100.0 % uptime
Today
Online Application ? Operational
90 days ago
100.0 % uptime
Today
Support Services Phone System Operational
90 days ago
100.0 % uptime
Today
Support Services Email Ticketing System ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 1, 2023

No incidents reported today.

Jan 31, 2023
Resolved - All Auto Daily reports have been regenerated and sent out as of 7:45 AM PST. If you did not receive your report as expected, please contact our Support team at customerservice@forte.net or 866.290.5400 and someone will be happy to assist. We sincerely apologize for any inconvenience that this delay may have caused.
Jan 31, 07:58 PST
Identified - We are currently investigating an issue related to Auto Daily deliveries. We have identified and are are working to resolve the issue. We will regenerate and send out these reports right away. If you have any questions or need further assistance, reach out to CSG Forte at either customerservice@forte.net or 866.290.5400 and someone will be happy to assist. Thank you!
Jan 31, 06:29 PST
Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Resolved - We have confirmed that there was a delay in some merchant credit card and ACH funding on January 20, 2023. Funding will go out on a future date and will post depending on the financial institution. If you are impacted by this delay and do not receive funding by Friday, January 27th, please contact our support team at customerservice@forte.net and someone will be happy to assist. We sincerely appreciate your business and apologize for any inconvenience that this issue may have caused.
Jan 23, 09:35 PST
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
Resolved - We have confirmed that there is a delay in merchant credit card funding for some transactions due to fund today. Merchant ACH and settlement processes were not impacted. Funding will go out tonight and will post depending on the financial institution. If you are impacted by this delay and do not receive funding by Monday, January 23rd, please contact our support team at customerservice@forte.net and someone will be happy to assist. We sincerely appreciate your business and apologize for any inconvenience that this issue may have caused.
Jan 19, 21:00 PST
Jan 18, 2023

No incidents reported.