CSG Forte

All Systems Operational

Products Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Secure Web Pay Operational
90 days ago
100.0 % uptime
Today
IVR Payment System Operational
90 days ago
100.0 % uptime
Today
Bill pay - Online payments Operational
90 days ago
100.0 % uptime
Today
Dex Operational
90 days ago
100.0 % uptime
Today
Direct Recovery Operational
90 days ago
100.0 % uptime
Today
Forte Checkout Operational
90 days ago
100.0 % uptime
Today
Credit Card Terminals (Vx520, V400c) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
REST Web Services Operational
90 days ago
100.0 % uptime
Today
SOAP Web Services Operational
90 days ago
100.0 % uptime
Today
AGI Operational
90 days ago
100.0 % uptime
Today
Forte.js Operational
90 days ago
100.0 % uptime
Today
Batch Transmission Operational
90 days ago
100.0 % uptime
Today
Authorization Vendors Operational
90 days ago
100.0 % uptime
Today
Forte Validate Operational
90 days ago
100.0 % uptime
Today
Forte Validate+ Operational
90 days ago
100.0 % uptime
Today
Card Authorizations Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
Reporting & Notifications Operational
90 days ago
100.0 % uptime
Today
Daily Transaction Reports Operational
90 days ago
100.0 % uptime
Today
Notification Services - Email Operational
90 days ago
100.0 % uptime
Today
Notification Services - Webhooks Operational
90 days ago
100.0 % uptime
Today
Custom Activity Files Operational
90 days ago
100.0 % uptime
Today
E2EE Service Operational
Support Services Operational
90 days ago
99.98 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Application API Operational
90 days ago
100.0 % uptime
Today
Online Application Operational
90 days ago
100.0 % uptime
Today
Support Services Phone System Operational
90 days ago
99.94 % uptime
Today
Support Services Email Ticketing System Operational
90 days ago
100.0 % uptime
Today
Settlement and Funding Operational
Credit Card Settlement Operational
ACH Funding Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 27, 2026

No incidents reported today.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026
Completed - The scheduled maintenance has been completed.
Feb 22, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 23:00 PST
Update - Due to expected high volume, this emergency maintenance has been moved to February 21, 2026 between 11:00 PM PST and Sunday, February 22 02:00 AM PST.
Feb 13, 07:10 PST
Scheduled - We will be performing emergency database maintenance on Saturday, February 14 between 11:00 PM PST and Sunday, February 15 02:00 AM PST. During this time, transaction void and reversal functionality will not be available. Additionally, although there is no expected impact to transaction processing, transactions successfully received through this window will not be available in reporting until the maintenance has been completed. Daily reporting typically sent during this period will be queued and sent out later that morning. We sincerely apologize for the late notice and welcome you to reach out to our Customer Support Team at customerservice@forte.net or 866-290-5400 (Option 1) if further clarification on the impact of this maintenance event is needed.
Feb 12, 10:48 PST
Feb 21, 2026
Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026
Resolved - The root cause has been identified. Teams are engaged with the responsible third-party vendor and expect a permanent resolution soon. We are closing out this incident due to the existence of the workaround, which will remain in place.
Feb 16, 18:48 PST
Identified - A work around has been implemented and calls are now able to route to agents.  We will update once our regular service has been restored.
Feb 16, 10:18 PST
Update - We are continuing to investigate this issue.
Feb 16, 09:01 PST
Investigating - We are currently experiencing an issue impacting our external service desk phone lines. Customers are unable to reach us by phone at this time. You can still contact us via email at customerservice@forte.net for any Customer Support related requests or integration@forte.net for any Technical Support needs. Thank you!
Feb 16, 08:02 PST
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.