CSG Forte
All Systems Operational
Products Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
Secure Web Pay Operational
IVR Payment System ? Operational
BillPay Operational
Dex Operational
Direct Recovery Operational
Forte Checkout Operational
Credit Card Terminals (Vx520, V400c) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
REST Web Services Operational
SOAP Web Services Operational
AGI Operational
Forte.js Operational
Batch Transmission Operational
Authorization Vendors Operational
90 days ago
100.0 % uptime
Today
Global Operational
Vantiv Operational
First Data Operational
Elavon Operational
TSYS Operational
Forte Verify Operational
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Reporting & Notifications Operational
Auto-Daily Reports ? Operational
Notification Services - Email Operational
Notification Services - Webhooks Operational
E2EE Service Operational
ACH Funding ? Operational
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
Application API ? Operational
90 days ago
100.0 % uptime
Today
Online Application ? Operational
90 days ago
100.0 % uptime
Today
Support Services Phone System Operational
90 days ago
100.0 % uptime
Today
Support Services Email Ticketing System ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 1, 2022

No incidents reported today.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Resolved - Investigation complete and no issues found with the email provider. If you continue to experience problems receiving emailed reports, please reach out to our customer service teams to assist. We apologize for any inconveniences this issue may have caused.
Nov 23, 15:33 PST
Update - Team is still investigating this issue with our email provider. Update should be provided soon. Thanks for your patience!
Nov 23, 10:45 PST
Investigating - We are currently investigating an issue related to our email notification system that is impacting some Auto Daily and Reports deliveries. We are working with our email provider to identify and resolve the issue. Additionally, we have learned that some emails have been blocked by updated firewall rules. Please check with your IT department if you are missing email notifications, as they may be caught up. If you have any questions or need assistance with resending these reports, reach out to CSG Forte at either customerservice@forte.net or 866.290.5400 and someone will be happy to assist. Thank you!
Nov 23, 08:08 PST
Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.