CSG Forte
All Systems Operational
Products Operational
90 days ago
99.87 % uptime
Today
Virtual Terminal Operational
90 days ago
99.84 % uptime
Today
Secure Web Pay Operational
90 days ago
99.84 % uptime
Today
IVR Payment System ? Operational
90 days ago
99.98 % uptime
Today
Bill pay - Online payments Operational
90 days ago
99.84 % uptime
Today
Dex Operational
90 days ago
99.84 % uptime
Today
Direct Recovery Operational
90 days ago
99.98 % uptime
Today
Forte Checkout Operational
90 days ago
99.84 % uptime
Today
Credit Card Terminals (Vx520, V400c) Operational
90 days ago
99.84 % uptime
Today
APIs Operational
90 days ago
99.87 % uptime
Today
REST Web Services Operational
90 days ago
99.84 % uptime
Today
SOAP Web Services Operational
90 days ago
99.84 % uptime
Today
AGI Operational
90 days ago
99.98 % uptime
Today
Forte.js Operational
90 days ago
99.84 % uptime
Today
Batch Transmission Operational
90 days ago
99.84 % uptime
Today
Authorization Vendors Operational
90 days ago
100.0 % uptime
Today
Forte Validate ? Operational
90 days ago
100.0 % uptime
Today
Forte Validate+ ? Operational
90 days ago
100.0 % uptime
Today
Card Authorizations Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
Reporting & Notifications Operational
90 days ago
99.99 % uptime
Today
Daily Transaction Reports ? Operational
90 days ago
100.0 % uptime
Today
Notification Services - Email Operational
90 days ago
99.98 % uptime
Today
Notification Services - Webhooks Operational
90 days ago
99.98 % uptime
Today
Custom Activity Files ? Operational
90 days ago
100.0 % uptime
Today
E2EE Service Operational
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Application API ? Operational
90 days ago
100.0 % uptime
Today
Online Application ? Operational
90 days ago
100.0 % uptime
Today
Support Services Phone System Operational
90 days ago
100.0 % uptime
Today
Support Services Email Ticketing System ? Operational
90 days ago
100.0 % uptime
Today
Settlement and Funding Operational
Credit Card Settlement ? Operational
ACH Funding ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 23, 2024

No incidents reported today.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - This incident has been fully resolved. We apologize for any inconvenience this may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you continue to experience problems with any of our service platforms. We will continue to monitor systems for stability.
Jul 19, 09:03 PDT
Monitoring - System Update: All services have been restored, reports have gone out and today's scheduled transactions have processed. We are continuing to monitor and will provide the next update in 30 minutes.
Jul 19, 08:08 PDT
Update - System Update: Many systems have returned to normal, but we do have several still in recovery. Daily reports have been generated and are being sent out now. We will provide the next update in 30 minutes.
Jul 19, 07:16 PDT
Identified - We are still working to recover from the CrowdStrike outage. All systems have been impacted and are in the process of being restored. We are also working to generate missed reports and process today's scheduled transactions. We will provide the next update in 30 minutes. Thank you for your patience.
Jul 19, 06:38 PDT
Investigating - There's an system outage that is affecting most of our services. We are actively investigating this incident and are working to bring all the services back to full operational status as quickly as possible. We will update this page as we have additional information.
Jul 18, 22:58 PDT
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024
Completed - The Scheduled maintenance is completed and all the services are back to full functionality. As informed earlier we will be limiting transaction reporting to 2 years across all of our platforms. If historical data is needed beyond 2 years or if you face any issues, please reach out to our Customer Support Team at customerservice@forte.net or 866-290-5400 (Option 1).
Jul 13, 05:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 03:00 PDT
Scheduled - We will be performing emergency database maintenance on Saturday, July 13 between 03:00 AM and 06:00 AM PST. While services are expected to remain available, a brief processing impact or reporting delay may be experienced.

Please note, after this maintenance is complete, we will be limiting transaction reporting to 2 years across all of our platforms. If historical data is needed beyond 2 years, please reach out to our Customer Support Team at customerservice@forte.net or 866-290-5400 (Option 1) and we will happily provide a manual export of historical data up to 7 years.

We certainly appreciate your business and want to provide the best possible experience for all of our customers.

Jul 12, 12:07 PDT
Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.