CSG Forte
All Systems Operational
Products Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
Secure Web Pay Operational
IVR Payment System ? Operational
Bill pay - Online payments Operational
Dex Operational
Direct Recovery Operational
Forte Checkout Operational
Credit Card Terminals (Vx520, V400c) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
REST Web Services Operational
SOAP Web Services Operational
AGI Operational
Forte.js Operational
Batch Transmission Operational
Authorization Vendors Operational
90 days ago
100.0 % uptime
Today
Global Operational
Vantiv Operational
First Data Operational
Elavon Operational
TSYS Operational
Forte Verify Operational
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Reporting & Notifications Operational
Auto-Daily Reports ? Operational
Notification Services - Email Operational
Notification Services - Webhooks Operational
Custom Activity Files ? Operational
E2EE Service Operational
ACH Funding ? Operational
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
Application API ? Operational
90 days ago
100.0 % uptime
Today
Online Application ? Operational
90 days ago
100.0 % uptime
Today
Support Services Phone System Operational
90 days ago
100.0 % uptime
Today
Support Services Email Ticketing System ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 2, 2023

No incidents reported today.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023
Resolved - This incident has been resolved as of 8:30 AM PST. If you have any additional questions or still cannot access system reports, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this issue may have caused.
May 22, 08:50 PDT
Update - The team is still investigating this issue and hopes to have an update soon.
May 22, 08:23 PDT
Investigating - We are currently investigating an outage that is impacting merchants ability to access reports in Virtual Terminal. Our team is working to identify the issue and take action to resolve it. This incident will be updated as more information becomes available.
May 22, 07:12 PDT
May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.