CSG Forte
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Products Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
Secure Web Pay Operational
IVR Payment System ? Operational
Bill pay - Online payments Operational
Dex Operational
Direct Recovery Operational
Forte Checkout Operational
Credit Card Terminals (Vx520, V400c) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
REST Web Services Operational
SOAP Web Services Operational
AGI Operational
Forte.js Operational
Batch Transmission Operational
Authorization Vendors Operational
90 days ago
100.0 % uptime
Today
Global Operational
Vantiv Operational
First Data Operational
Elavon Operational
TSYS Operational
Forte Validate ? Operational
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Forte Validate+ ? Operational
90 days ago
100.0 % uptime
Today
Card Authorizations Operational
90 days ago
100.0 % uptime
Today
Reporting & Notifications Operational
Daily Transaction Reports ? Operational
Notification Services - Email Operational
Notification Services - Webhooks Operational
Custom Activity Files ? Operational
E2EE Service Operational
ACH Funding ? Operational
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
Application API ? Operational
90 days ago
100.0 % uptime
Today
Online Application ? Operational
90 days ago
100.0 % uptime
Today
Support Services Phone System Operational
90 days ago
100.0 % uptime
Today
Support Services Email Ticketing System ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 3, 2023

No incidents reported today.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023
First Data Gateway Authorization Timeouts
Resolved - This incident was resolved as of 05:19 PM PST on 11/21/2023. We apologize for any inconvenience this may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you have any further questions or issues.
Nov 20, 18:00 PST
Monitoring - The issue has been identified and resolved. Transactions are now processing correctly. We will continue to monitor the system for stability. Next update in 30 minutes.
Nov 20, 17:29 PST
Update - We are continuing to see authorization timeouts through the First Data gateway platform. We are working with our vendors to troubleshoot and hope to have a resolution soon.
Nov 20, 17:15 PST
Investigating - We are currently investigating credit card authorization timeouts through the First Data gateway platform. Will update this incident as more information becomes available.
Nov 20, 16:14 PST
Nov 19, 2023

No incidents reported.

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