CSG Forte

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Products Operational
90 days ago
99.98 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Secure Web Pay Operational
90 days ago
100.0 % uptime
Today
IVR Payment System ? Operational
90 days ago
100.0 % uptime
Today
Bill pay - Online payments Operational
90 days ago
99.87 % uptime
Today
Dex Operational
90 days ago
100.0 % uptime
Today
Direct Recovery Operational
90 days ago
100.0 % uptime
Today
Forte Checkout Operational
90 days ago
100.0 % uptime
Today
Credit Card Terminals (Vx520, V400c) Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.98 % uptime
Today
REST Web Services Operational
90 days ago
99.9 % uptime
Today
SOAP Web Services Operational
90 days ago
100.0 % uptime
Today
AGI Operational
90 days ago
100.0 % uptime
Today
Forte.js Operational
90 days ago
100.0 % uptime
Today
Batch Transmission Operational
90 days ago
100.0 % uptime
Today
Authorization Vendors Operational
90 days ago
100.0 % uptime
Today
Forte Validate ? Operational
90 days ago
100.0 % uptime
Today
Forte Validate+ ? Operational
90 days ago
100.0 % uptime
Today
Card Authorizations Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
Reporting & Notifications Operational
90 days ago
99.92 % uptime
Today
Daily Transaction Reports ? Operational
90 days ago
100.0 % uptime
Today
Notification Services - Email Operational
90 days ago
100.0 % uptime
Today
Notification Services - Webhooks Operational
90 days ago
100.0 % uptime
Today
Custom Activity Files ? Operational
90 days ago
99.68 % uptime
Today
E2EE Service Operational
Support Services Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Application API ? Operational
90 days ago
100.0 % uptime
Today
Online Application ? Operational
90 days ago
100.0 % uptime
Today
Support Services Phone System Operational
90 days ago
100.0 % uptime
Today
Support Services Email Ticketing System ? Operational
90 days ago
100.0 % uptime
Today
Settlement and Funding Operational
Credit Card Settlement ? Operational
ACH Funding ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled FTP Server Maintenance Window November 8 9PM - 12:00AM PST Nov 8, 2025 21:00 - Nov 9, 2025 00:00 PST

We will be performing system maintenance on our FTP server on November 08, 2025 between 09:00 PM and 12:00 AM PST. Some downtime on our FTP server is expected, while transaction processing and all other platforms should remain unaffected. Daily reporting typically sent during this period will be queued and sent out later that morning.
Posted on Oct 29, 2025 - 07:55 PDT
Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Connectivity Issues Impacting Multiple Products
Resolved - All services have been fully resolved.
Oct 20, 17:46 PDT
Update - BillPay services have been restored at this time. We are still seeing multiple services with degradation as a result of today's outage. Will continue to provide updates as they become available.
Oct 20, 13:50 PDT
Investigating - CSG Forte is continuing to experience service degradation across our platforms as a result of today's outage with our public cloud provider. BillPay websites are down and our REST API platform is experiencing connectivity issues. Additionally, daily reports cannot be generated and sent out. We will provide updates from our provider as they become available.
Oct 20, 11:04 PDT
Oct 19, 2025
Connectivity Issues Impacting Multiple Products
Resolved - At 12:00 AM PST, CSG Forte experienced an outage with our public cloud provider that affected multiple systems. Teams were immediately engaged and connectivity to our systems was restored at 02:30 AM PST. We sincerely apologize for any inconvenience this may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you continue to experience problems with any of our service platforms. We will continue to monitor all systems for stability.
Oct 19, 21:00 PDT
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