Forte Services - Degraded Performance
Incident Report for CSG Forte
Resolved
We have confirmed this incident has been resolved. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.
Posted Nov 15, 2024 - 08:11 PST
Monitoring
We have identified an issue with our REST API environment and have deployed a fix. Requests are processing successfully as of 07:31 AM PST. We will continue to monitor the system for stability. Next update in 30 minutes.
Posted Nov 15, 2024 - 07:37 PST
Investigating
We are currently investigating an incident causing service degradation to our REST API environment. We will update this status as more information becomes available.
Posted Nov 15, 2024 - 07:04 PST
This incident affected: APIs (REST Web Services) and Support Services (Support Services).