Dex Connectivity Issues

Incident Report for CSG Forte

Resolved

This incident has been resolved. Thank you for your patience!

Posted Jan 09, 2024 - 11:48 PST

Monitoring

We have identified and resolved the issues with Dex. Will continue monitoring for the next hour. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist. We appreciate your business and sincerely apologize for any inconvenience that this incident may have caused.

Posted Jan 09, 2024 - 10:19 PST

Investigating

We are currently investigating issues with connecting to our Dex reporting platform. Transaction processing remains stable and is not impacted. Will update this incident as we know more.

Posted Jan 09, 2024 - 09:47 PST

This incident affected: Products (Dex).