Vantiv Authorization Timeouts

Incident Report for CSG Forte

Resolved

There was an event related to authorization time outs that began around 07:26:22 to 07:28:41 CST and 08:33:19 CST to 08:37:40 CST this morning on the Vantiv platform which caused transactions to decline. The timeouts have stopped. You may contact our Customer Support Team for any further question at 866-290-5400 or customerservice@forte.net.

Posted Oct 23, 2019 - 12:07 PDT

This incident affected: Authorization Vendors (Vantiv).