Application Approval Delays
Incident Report for CSG Forte
Resolved
This issue has been auto-resolved now that vendor services have stabilized. We are continuing to monitor and will provide updates as needed. If you have any questions about whether an application was received or not, reach out to our Customer Support team at customerservice@forte.net and someone will be happy to assist. We apologize for any inconvenience that this service disruption may have caused.
Posted Mar 09, 2023 - 08:30 PST
Update
We are continuing to investigate this issue.
Posted Mar 08, 2023 - 17:18 PST
Investigating
We are currently investigating an incident related to delays with merchant application approvals due to technical issues with one of our vendors. we are communicating with our vendor about the issue and will post an update as soon as the issue is resolved. Please refrain from resubmitting the application to prevent duplicates.
Posted Mar 08, 2023 - 17:17 PST
This incident affected: Support Services (Application API, Online Application).