The Scheduled maintenance is completed and all the services are back to full functionality. As informed earlier we will be limiting transaction reporting to 2 years across all of our platforms. If historical data is needed beyond 2 years or if you face any issues, please reach out to our Customer Support Team at customerservice@forte.net or 866-290-5400 (Option 1).
Posted Jul 13, 2024 - 05:48 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 13, 2024 - 03:00 PDT
Scheduled
We will be performing emergency database maintenance on Saturday, July 13 between 03:00 AM and 06:00 AM PST. While services are expected to remain available, a brief processing impact or reporting delay may be experienced.
Please note, after this maintenance is complete, we will be limiting transaction reporting to 2 years across all of our platforms. If historical data is needed beyond 2 years, please reach out to our Customer Support Team at customerservice@forte.net or 866-290-5400 (Option 1) and we will happily provide a manual export of historical data up to 7 years.
We certainly appreciate your business and want to provide the best possible experience for all of our customers.
Posted Jul 12, 2024 - 12:07 PDT
This scheduled maintenance affected: APIs (REST Web Services, SOAP Web Services, AGI, Forte.js, Batch Transmission) and Products (Virtual Terminal, Secure Web Pay, IVR Payment System, Bill pay - Online payments, Dex, Forte Checkout, Credit Card Terminals (Vx520, V400c)).