BillPay File Uploading - Delayed
Incident Report for CSG Forte
Resolved
BillPay file upload service has been restored. All files processed successfully. Thank you for your patience and we apologize for any inconvenience this may have caused.
Posted May 27, 2022 - 01:45 PDT
Identified
The issue has been identified and a fix is being implemented. BillPay will be unavailable for 30 minutes during the deployment process.
Posted May 26, 2022 - 20:06 PDT
Update
We are continuing to investigate this issue.
Posted May 26, 2022 - 18:15 PDT
Investigating
We are currently investigating an issue with the BillPay file upload service. Files are being queued until a fix is in place. We will update this status when further information is available. Thanks for your patience.
Posted May 26, 2022 - 16:44 PDT
This incident affected: Products (Bill pay - Online payments).
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