Emergency Database Maintenance Window February 21 11:00PM - 02:00AM PST

Scheduled Maintenance Report for CSG Forte

Completed

The scheduled maintenance has been completed.
Posted Feb 22, 2026 - 02:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 21, 2026 - 23:00 PST

Update

Due to expected high volume, this emergency maintenance has been moved to February 21, 2026 between 11:00 PM PST and Sunday, February 22 02:00 AM PST.
Posted Feb 13, 2026 - 07:10 PST

Scheduled

We will be performing emergency database maintenance on Saturday, February 14 between 11:00 PM PST and Sunday, February 15 02:00 AM PST. During this time, transaction void and reversal functionality will not be available. Additionally, although there is no expected impact to transaction processing, transactions successfully received through this window will not be available in reporting until the maintenance has been completed. Daily reporting typically sent during this period will be queued and sent out later that morning. We sincerely apologize for the late notice and welcome you to reach out to our Customer Support Team at customerservice@forte.net or 866-290-5400 (Option 1) if further clarification on the impact of this maintenance event is needed.
Posted Feb 12, 2026 - 10:48 PST
This scheduled maintenance affected: APIs (REST Web Services, SOAP Web Services, AGI, Forte.js, Batch Transmission), Reporting & Notifications (Daily Transaction Reports, Notification Services - Email, Notification Services - Webhooks, Custom Activity Files), and Products (Virtual Terminal, Secure Web Pay, IVR Payment System, Bill pay - Online payments, Dex, Forte Checkout, Credit Card Terminals (Vx520, V400c)).