Transaction Processing Declines

Incident Report for CSG Forte

Resolved

We have reverted the network changes made today to resolve the processing issues and will send out a follow up communication in the coming days regarding today's incident. Thank you for your patience.

Posted Mar 25, 2023 - 12:09 PDT

Investigating

We are actively investigating an incident related to transaction processing. We will provide updates on this page as we have additional information.

Posted Mar 25, 2023 - 11:20 PDT

This incident affected: APIs (REST Web Services, SOAP Web Services, AGI, Forte.js, Batch Transmission) and Products (Credit Card Terminals (Vx520, V400c)).