Virtual Terminal Experiencing Degraded Performance

Incident Report for CSG Forte

Resolved

We have confirmed that this issue has been resolved. We apologize for any inconvenience this may have caused.

Posted Mar 20, 2018 - 12:26 PDT

Monitoring

The Virtual Terminal has shown steady improvement, however, there appears to continue to be issues in the Sandbox environment. We are continuing to work on a resolution and are monitoring performance in the live environment.

Posted Mar 20, 2018 - 09:56 PDT

Investigating

We have identified that the Virtual Terminal is currently experiencing some timeouts which is causing degraded performance. We will update this status with more details as they become available.

Posted Mar 20, 2018 - 08:35 PDT

This incident affected: Products (Virtual Terminal).