Connectivity Issues Impacting Multiple Products

Incident Report for CSG Forte

Resolved

At 12:00 AM PST, CSG Forte experienced an outage with our public cloud provider that affected multiple systems. Teams were immediately engaged and connectivity to our systems was restored at 02:30 AM PST. We sincerely apologize for any inconvenience this may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you continue to experience problems with any of our service platforms. We will continue to monitor all systems for stability.

Posted Oct 19, 2025 - 21:00 PDT