TLS Live Test Window Wednesday, March 7th 10 AM - 2 PM CST
Scheduled Maintenance Report for CSG Forte
Update
Our TLS testing window is completed. If you experienced a processing disruption please reach out to your IT department for additional support related to updating to the TLS 1.2 protocol. Our official TLSv1.0 & 1.1 retirement will occur on April 3. 2018. If you additional information on making this update please contact integration@forte.net
Posted Mar 07, 2018 - 12:02 PST
Completed
The scheduled maintenance has been completed.
Posted Mar 07, 2018 - 12:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 07, 2018 - 08:00 PST
Scheduled
We will temporarily disable support for TLSv1.0 & 1.1 from 10 AM to 2 PM CST. If you are unable to process during this period it is possible that you are not able to support the new TLS 1.2 protocol that will go into effect on April 3, 2018. Our support teams will be available to answer any questions you may have related to the TLS retirement process and will document if you are impacted, but will not be able to roll back support for TLSv1.0 & 1.1 until the testing window is over.
Posted Mar 06, 2018 - 10:33 PST
This scheduled maintenance affected: APIs (REST Web Services, SOAP Web Services, AGI, Forte.js, Batch Transmission), Authorization Vendors (Global, Vantiv, First Data, Elavon, TSYS, Forte Validate), Reporting & Notifications (Daily Transaction Reports, Notification Services - Email, Notification Services - Webhooks), Products (Virtual Terminal, Secure Web Pay, IVR Payment System, Bill pay - Online payments, Dex, Direct Recovery, Forte Checkout), Settlement and Funding (ACH Funding), and E2EE Service.