SEC Code Update

Incident Report for CSG Forte

Resolved

This incident is resolved. We have rolled back the SEC code update until further notice.

Posted Oct 14, 2019 - 08:59 PDT

Identified

We are evaluating the next steps and have rolled back the SEC code update in the interim until a longer-term solution can be put in place.

Posted Oct 11, 2019 - 06:13 PDT

Investigating

We are investigating an impact to merchant transactions related to a recent SEC code update. We have rolled back the update and will provide additional details as they become available.

Posted Oct 10, 2019 - 09:54 PDT

This incident affected: Support Services (Support Services).